Terms and Conditions
Effective Date: May 8, 2025
Last Updated: May 8, 2025
Please read these Terms and Conditions ("Terms") carefully before using https://www.medresearchindia.com (the "Website") operated by MedResearch India ("Company", "we", "us", or "our").
By accessing or using our Website or any services offered through it, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the Website or use our services.
1. Use of the Website
- You must be at least 18 years old to use our services.
- You agree to use the Website only for lawful purposes and in accordance with these Terms.
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
2. Services Offered
Med Research India offers:
- Online consultation services related to sexual wellness and reproductive health.
- Home-delivered genetic testing kits and diagnostic services
- Sale and delivery of prescribed and non-prescription pharmaceutical products
All services are subject to availability and may be modified or discontinued at any time without notice.
3. Medical Disclaimer
- The information provided on our Website is for general informational purposes only.
- It does not constitute medical advice and should not be used as a substitute for professional diagnosis or treatment.
- All consultations are conducted by licensed professionals, but the final responsibility lies with the user to follow up with in-person medical care as required.
4. User Responsibilities
By using the Website, you agree to:
- Provide accurate, current, and complete information when registering or placing an order.
- Do not impersonate any person or entity, or misrepresent your affiliation with a person or entity.
- Do not upload or transmit any malicious code, virus, or harmful content.
5. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices are subject to change without notice.
- Payments must be made through approved payment gateways on the Website.
- We reserve the right to refuse or cancel orders at our sole discretion.
6. Cancellation & Refund Policy
- Consultations once scheduled can be rescheduled, but are non-refundable.
- Products once sold are non-returnable unless defective or incorrect.
- Refunds for genetic testing kits are not issued once the sample has been collected.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and software, is the property of Med Research India or its licensors and is protected by Indian intellectual property laws. Unauthorized use is prohibited.
8. Privacy
Our collection and use of personal information are governed by our Privacy Policy, which forms an integral part of these Terms.
9. Children's Privacy
To the maximum extent permitted by law, Med Research India shall not be liable for any direct, indirect, incidental, or consequential damages arising out of:
- Your use or inability to use the Website or services.
- Any errors or omissions in the content.
- Any loss or damage resulting from any unauthorized access to or use of your personal information.
10. Indemnification
You agree to indemnify, defend, and hold harmless Med Research India, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Website or any violation of these Terms.
11. Termination
We may suspend or terminate your access to the Website or services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users of the Website or to us.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
13. Changes to Terms
We may revise these Terms from time to time. The updated version will be posted on the Website with the effective date. Continued use of the Website constitutes your acceptance of the revised Terms.